Shipping & Delivery Policy 

Christiansen Store

At Christiansen Store, we are committed to providing a seamless shopping experience by delivering your orders in a timely and efficient manner. Below is our detailed Shipping & Delivery Policy:

Shipping Costs

  • Flat Rate Shipping: We charge a flat shipping fee of $6.99 per order, regardless of the number of items purchased.
  • Free Shipping: Currently, we do not offer free shipping options. However, stay tuned for special promotions and discounts.

Order Processing Time

  • Order Preparation: All orders are processed within 1-3 business days after payment is confirmed. This includes packaging and preparing your items for shipment.
  • Processing Delays: Please note that during peak seasons, holidays, or promotional events, order processing times may be slightly delayed. We will notify you of any such delays via email.

Shipping Time

  • Domestic Shipping (US Only): We ship within the United States. Once your order has been processed, the shipping time is estimated between 7-15 business days. Shipping times may vary depending on your location and shipping provider delays.

Delivery Partners

We partner with reliable delivery services to ensure that your package arrives safely and on time. After your order has been shipped, you will receive a tracking number via email, allowing you to track your order at any point during transit.

Shipping Restrictions

  • P.O. Box Addresses: At this time, we do not deliver to P.O. Box addresses. Please provide a valid street address when placing your order.
  • Alaska, Hawaii & Territories: Additional shipping charges and extended delivery times may apply for orders shipped to Alaska, Hawaii, and US territories.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number and link to track your shipment. You can also reach out to us at [email protected] if you need further assistance.

Failed Deliveries

If a delivery attempt is unsuccessful due to incorrect address details or unavailability, the courier may attempt a re-delivery or return the item to us. In such cases:

  • Re-delivery: Additional shipping fees may apply for a second delivery attempt.
  • Returned Packages: If the package is returned to us, we will contact you to arrange re-shipment. Please note that additional shipping costs will be charged.

Shipping Issues

  • Lost Packages: If your package appears to be lost in transit, please contact us immediately at [email protected] with your order number and tracking details.
  • Damaged Items: If your package arrives damaged, please take photos of the packaging and items and email them to us within 48 hours of receiving the shipment. We will work with you to resolve the issue promptly.

Contact Information

If you have any questions about our shipping and delivery process, feel free to reach out to us:

  • Email: [email protected]
  • Phone: +1 657-359-9388
  • Business Address: 22805 Highway 1, Plaquemine, LA 70764, US
  • Working Hours: 8 AM – 6 PM (Monday to Friday, Saturday and Sunday off)

Thank you for choosing Christiansen Store! We are dedicated to delivering high-quality products directly to your door.