Frequently Asked Questions (FAQs) – Christiansen Store

Welcome to the Christiansen Store FAQ section. Here, we address common questions about our products, services, and policies to make your shopping experience smooth and enjoyable.

We accept the following secure payment methods:

  • PayPal: A fast, easy, and secure payment platform.
  • Payoneer: A global payment service for secure online transactions.

Both options provide excellent buyer protection and quick processing for your convenience.

We charge a flat shipping fee of $6.99 per order, regardless of the number of items purchased.

We aim to process all orders within 1-3 business days. During peak periods, it might take slightly longer, but we always strive to prepare your order as quickly as possible.

After your order is processed, shipping typically takes 7-15 business days, depending on your location. We’ll send you a shipping confirmation with tracking information once your package is on its way.

Yes, you can cancel or modify your order within 24 hours of placing it. Please contact us as soon as possible via:

After 24 hours, orders cannot be changed or cancelled as they will already be in the shipping process.

Once your order is shipped, you’ll receive an email with tracking information. You can use this information to track your package directly from the carrier’s website.

We offer returns and refunds under the following conditions:

  • You can return items within 30 days of receiving your order.
  • The product must be in its original condition, unworn, and with all tags attached.
  • For more details, please refer to our Returns & Refunds Policy.

If you’d like to initiate a return, please contact us via [email protected] or call +1 657-359-9388.

Currently, we only offer shipping within the United States. We may expand to other countries in the future, so stay tuned!

We’re sorry for any inconvenience this may have caused! If you received a damaged or incorrect item, please contact us immediately via [email protected] with your order number and photos of the item. We’ll quickly arrange for a replacement or refund.

If you have any other questions that are not covered here, feel free to reach out to us at [email protected] or call +1 657-359-9388. We’re happy to help!